Privacy Policy
Last updated: July 2026
1. Information Collected
Berkshire Upkeep Co. collects only the information necessary to provide property care and maintenance services. This may include:
Property address and access information
Owner name and contact information
Access codes, key arrangements, and site notes
Photos and written reports from property visits
Payment information processed through third-party payment providers
Communications related to service requests and scheduling
2. How Information Is Used
Collected information is used solely to:
Schedule and perform requested services
Document property visits and observed conditions
Communicate with property owners regarding service activity and findings
Process payments for completed services
Information is not used for marketing, profiling, advertising, or analytics beyond internal service administration.
3. Information Sharing
Berkshire Upkeep Co. does not sell, rent, trade, or disclose personal or property information to third parties for marketing or commercial purposes.
Information may be shared only when necessary to perform services, including:
Coordinating with licensed trade contractors explicitly requested or authorized by the owner
Responding to lawful government requests or subpoenas
Any disclosure is limited to the minimum information required.
4. Data Storage and Security
Berkshire Upkeep Co. maintains reasonable administrative and technical safeguards to protect stored information from unauthorized access, disclosure, or misuse. Information is stored only for as long as necessary to provide services or satisfy legal and insurance documentation requirements. Access to stored information is restricted to authorized personnel only.
5. Property Access Information
Access codes, key arrangements, and entry instructions provided by property owners are used solely to perform scheduled services. This information is not shared with any third party except licensed contractors explicitly authorized by the owner to perform work on the property.
6. Photographs and Site Documentation
Photographs and reports collected during property visits are used solely for documentation and owner notification. Images and reports are not shared publicly, published, or used for promotional purposes without explicit written consent from the property owner.
7. Owner Responsibilities
Property owners are responsible for ensuring that information provided to Berkshire Upkeep Co. is accurate and current. Berkshire Upkeep Co. is not responsible for errors resulting from incomplete, outdated, or inaccurate information supplied by the owner.
8. Third-Party Services
Berkshire Upkeep Co. may use third-party tools for payment processing, scheduling, and communication. These providers are used only to support service delivery and are not authorized to use your information for their own purposes. Berkshire Upkeep Co. is not responsible for the privacy practices of external websites or services linked from this site.
9. Data Access and Corrections
Property owners may request access to, correction of, or deletion of their stored information, subject to legal and record-keeping obligations. Requests should be submitted in writing using the contact information provided below.
10. Policy Changes
This Privacy Policy may be updated as operational or legal requirements change. The current version will always be posted on the Berkshire Upkeep Co. website. Continued use of services constitutes acceptance of the current Privacy Policy.
11. Contact
Questions regarding this Privacy Policy or data handling practices may be directed to Berkshire Upkeep Co. through our contact page or via email: hello [at] berkshireupkeep.com.